Contact

Book your vacation - contact us

Median Sales Office

+1 514-232-5521
Speaks: English, French

A request will be responded to within two business days.

Answers to common questions

We’ve compiled a list of answers to common questions.
See all questions and answers on our FAQs page

What is the maximum number of people allowed in the villa?

Boca Creek and Dolphin Retreat holds six adult guests comfortably in the three bedrooms.

Palm Clipper holds up to five adult guests comfortably in the two bedrooms and den.

Sunny B Retreat holds up to 8 adults and two children comfortably in the three bedrooms and den/study layout along with a sofa bed in the living- and TV- room.

Turtle Harbour holds six adult guests comfortably in the three bedrooms.

Is smoking or pets allowed?

For the comfort and safety of all guests and the villa, smoking is strictly prohibited within the villa. Pets are not allowed.

Does the pool back on to other properties/walls etc.?

Dolphin Retreat and Sunny B Retreat back on to a canal that runs along the rear of the property, in the case of Sunny B Retreat it also backs on to an open view of the golf course.

Boca Creek and Palm Clipper backs on to other properties however is fenced in with tropical greens for privacy.

Turtle Harbour backs on to other properties. The tropical garden is nicely surrounded by an opaque white fenced for privacy.

How do we locate/enter the property?

Directions and a unique lockbox entry code will be sent to you two (2) weeks before your planned arrival date. All rentals will be taken through a complete property inspection and turn-over process on arrival or within a day of arrival (depending on the time of your arrival at the villa).